Privacy Policy

Last Updated: April 12, 2025

Welcome to FileAlchemy. We are committed to protecting your privacy and providing a secure experience when using our file conversion services. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

Files You Upload

When you use our services, you may upload files for conversion. We temporarily store these files on our servers to perform the conversion process. All uploaded and converted files are automatically deleted after 1 hour to protect your privacy.

Personal Information

We collect minimal personal information, which may include:

  • Email address (if you subscribe to our newsletter)
  • IP address and basic usage data for security and service improvement
  • Browser type and settings

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our file conversion services
  • To process your file conversion requests
  • To improve our website and services
  • To send newsletters and updates (if you've subscribed)
  • To monitor and prevent any security issues
  • To comply with legal obligations

Data Security

We implement appropriate security measures to protect your information:

  • All file transfers are encrypted using HTTPS protocols
  • Files are stored in secure servers with restricted access
  • Automatic file deletion after 1 hour
  • Regular security assessments of our infrastructure

Third-Party Services

We may use third-party services for analytics, advertising, and infrastructure support. These services may collect information sent by your browser as part of a web page request. These third parties have their own privacy policies addressing how they use such information.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability

To exercise these rights, please contact us at support@filealchemy.io.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@filealchemy.io.